Mainland Sector

Business Setup In Dubai Outsource City

Dubai Outsource City (DOC) is the region’s dedicated free zone for outsourcing and business process outsourcing (BPO). Part of the TECOM Group, DOC is purpose-built for contact centres, shared-services operations and back-office functions the natural home for outsourcing providers.

We manage your Dubai Outsource City setup end to end company structure, license activities, facility selection, registration, visas and corporate bank account introduction working directly with the free zone.

Why Choose Dubai Outsource City

Built for outsourcing
purpose-designed for BPO, contact centres and shared services.

100% foreign ownership
full ownership with no local partner required.

Scalable operations
large floor plates and connectivity for high-headcount operations.

Multilingual talent access
proximity to Dubai’s diverse, multilingual workforce.

TECOM ecosystem
connected to Dubai’s wider knowledge and technology clusters.

Tax efficiency
0% corporate tax on qualifying income for a Qualifying Free Zone Person, and full repatriation.

Legal Formations & Ownership

DOC offers structures and permits suited to companies and individual professionals. Companies enjoy 100% foreign ownership and full repatriation of capital. Qualifying Free Zone Persons benefit from 0% corporate tax on qualifying income.

Free Zone LLC (FZ-LLC / FZCO)

For one or more shareholders.

Branch Frameworks

A branch of an existing UAE or foreign company.

Freelancer Permit

For individual outsourcing professionals.

License & Activity Groups

Licenses focus on outsourcing and service activities including

Contact-centre services customer service, sales and support operations.

Business process outsourcing finance, HR, administrative and back-office services.

IT and knowledge outsourcing ITO, KPO and shared-services activities.

Support and processing services document management, data processing and related services.

Strategic Partners

Estimated Timeline

3 to 10 Business Days

License Issuance: 3 to 10 business days.
Visas/Emirates ID: 2 to 3 additional weeks.
Note: Land allocation for large industrial projects requires additional planning time.

Competitive Dubai Outsource city for Industrial Pricing

Dubai Outsource city offers competitive pricing for industrial businesses, with flexible options for warehouses, industrial land and manufacturing facilities. Costs vary based on the selected licence, facility size, visa requirements and business activity. We provide a tailored quotation based on your operational needs and setup requirements.

Why Choose Legacy Partners

Direct operational configurations aligned to your corporate rollout workflows.

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Direct free zone experience

We act as your registered agent, arrange your registered address, and handle registry correspondence and annual renewals on your behalf.

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Licensed registered agent service

Licensing, facility allocations, visas, and bank introductions under one roof.

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Transparent Pricing

Clear, all-inclusive packages with no surprise invoices.

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Multilingual advisors

A single dedicated point of contact throughout your setup.

Frequently Asked Questions

Ideal for contact centres, BPO providers, IT and knowledge outsourcing, and captive service centres.

Yes, the zone is set up for large workforces, with infrastructure planned around high-headcount operations.

DOC offers Free Zone LLC or FZCO formations for one or more shareholders, Branch frameworks for an existing UAE or foreign company, and a Freelancer Permit for individual outsourcing professionals. All structures carry 100% foreign ownership and full repatriation of capital and profits.

DOC licenses cover contact-centre services for customer service, sales and support operations, business process outsourcing for finance, HR and administrative services, IT and knowledge outsourcing for ITO, KPO and shared services, and support and processing services for document management and data processing.

DOC provides large floor-plate offices for open-plan contact centre operations, fitted and serviced offices ready to use for smaller teams, reliable IT and connectivity infrastructure for service operations, and co-working space for startups and early-stage teams.

Yes. Dubai Outsource City companies carry full 100% foreign ownership with no local partner required, alongside complete repatriation of capital. A company that qualifies as a Qualifying Free Zone Person can also benefit from 0% corporate tax on its qualifying income.

Formation starts with confirming your outsourcing activities and structure, then reserving your company name and obtaining preliminary approval. After matching you to the right facility and submitting incorporation documents, DOC issues your trade license, followed by visa and Emirates ID processing.

Dubai Outsource City is used by third-party outsourcing providers as well as companies running in-house captive operations, spanning contact centres, business process outsourcing, IT and knowledge outsourcing, and back-office document and data processing services.

Dubai Outsource City is part of TECOM's wider free zone ecosystem, connecting it to Dubai's broader knowledge and technology clusters. This gives outsourcing and shared-services companies access to a larger talent and business network beyond the zone itself.

A Qualifying Free Zone Person in Dubai Outsource City can apply 0% corporate tax to its qualifying income, along with full repatriation of capital. Non-qualifying income is taxed at the standard 9% rate, so activities should be structured with your corporate tax position in mind.

Business Setup In Dubai Outsource City

About Dubai Outsource City